Parents & Carers

Information for Parents and Carers

The Goldfinch Trust works closely with parents and carers and values open, constructive communication. We recognise that families play a vital role in supporting children and young people, particularly where education is shaped by medical or mental health needs.

Our schools work with families to ensure pupils are supported during periods when they are unable to attend mainstream education, and to maintain continuity of learning alongside care and treatment. We aim to provide clear information, reassurance and practical support throughout a pupil’s time within the Trust.

Working With Families

Across the Trust, staff work in partnership with parents and carers, clinical teams, home schools, local authorities and other professionals. This collaborative approach helps ensure that education is coordinated, responsive and aligned with each pupil’s individual circumstances.

Parents and carers are encouraged to speak with school staff if they have questions about their child’s education, progress or next steps. Each school can advise on the most appropriate point of contact.

Contact

For general enquiries about The Goldfinch Trust or its schools, please contact us via the details provided on our website.

Individual school contact details can be found on the relevant school pages.

Requests for Paper Copies of Documents

Paper copies of documents published on the Trust website are available on request. Requests can be made through the relevant school or via Trust contact details.

Useful Information

Information and resources relating to mental health can be found at: https://www.minded.org.uk/

Additional Educational Needs

If you have concerns about your child’s additional educational needs, we encourage you to speak with the relevant school in the first instance. Further guidance is available from the Department for Education: https://www.gov.uk/children-with-special-educational-needs

Staying Safe Online

Supporting children and young people to stay safe online is important. The following resources may be helpful for parents and carers:

• Department for Education guidance for parents on cyberbullying
• Net Aware, providing information about social media platforms: LINK 
• Parent Info, developed with ParentZone and CEOP, offering advice and resources for families: LINK
• Internet Matters, providing practical online safety guidance: LINK
• The UK Safer Internet Centre, offering online safety advice and family resources: LINK
• ThinkUKnow, providing age appropriate online safety information: LINK

Additional guidance for parents and carers is available via GOV.UK.